Shipping

Delivery regions

This store ships to the following countries:

  • Fiji: Viti Levu, Vanua Levu, and outer islands with seaports and/or airports.
  • South Pacific: American Samoa, Cook Islands, French Polynesia, New Caledonia, Papua New Guinea, Samoa, Tonga, Vanuatu
  • Asia: China, Hong Kong, India, Japan, Singapore.

For other countries please see our where to buy page.

Shipping costs

Local

Local shipping costs are:

  • Viti Levu: $10
  • Vanua Levu: $16
  • Outer Islands: $35

International

Shipping will automatically be calculated for you based on the weight of the products you selected. Just choose the option that suits you in the checkout process. International shipping can be expensive especially for the first 0.5-1kg. Many of our international customers will place larger orders to reduce the shipping cost per item. 

Your package may require customs clearance and additional taxes when the package arrives within your country especially if it is over a certain order value. Please check with your local authorities before ordering. These fees will need to be paid by you before your package is delivered.

Timing

All international orders are sent via a DHL to ensure fast & safe delivery to your door.

Orders received by 11am, Monday through Friday will be shipped within 3 days.

Pure Fiji endeavours to get your order to you as fast as possible. The delivery times outlined above are approximate. We hope that deliveries can get to you at the earliest part of the window, however we cannot accept responsibility for delays due to unforeseen circumstances (e.g. strikes, natural disasters etc.)

Tracking

International orders can be tracked through the DHL website. Your consignment note number will be emailed to you when your order is dispatched.

Delivery

Pure Fiji does not accept responsibility for parcels that are misplaced after they have been signed for & delivered.